Privacy Policy
DriveTime Logic ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the information you share with us through our websites, applications, and fleet management services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when using the DriveTime Logic website, Fleet Command platform, mobile services, customer portals, and related software and services.
1. Information We Collect
A. Information You Provide
We may collect information you provide directly to us, including:
- Name
- Company name
- Email address
- Phone number
- Billing information
- Support requests
- Uploaded documents or files
- Account credentials
B. Fleet & Operational Data
Our platform may collect and store fleet-related operational information, including:
- Vehicle information
- Maintenance records
- Service history
- Technician notes
- Work orders
- Inventory data
- Operational metrics
- Uploaded photos and documents
C. Automatically Collected Information
We may automatically collect certain technical information, including IP addresses, browser type, device information, operating system, access times, usage analytics, cookies, and session identifiers.
2. How We Use Information
We use collected information to provide fleet management services, maintain and improve the platform, process subscriptions and billing, authenticate users, provide customer support, send service notifications, monitor system performance, improve security, and comply with legal obligations.
3. Cookies & Tracking Technologies
We may use cookies, local storage, analytics tools, and session tokens to keep users logged in, remember preferences, improve performance, and analyze usage trends.
Users may disable cookies in browser settings, though some features may not function properly.
4. Data Sharing
We do not sell personal information.
We may share information with payment processors, hosting providers, infrastructure providers, analytics providers, and legal authorities when required by law. All vendors are expected to maintain reasonable security protections.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards, including encrypted connections, authentication controls, role-based permissions, session security, backup procedures, and system monitoring.
However, no system can guarantee absolute security.
6. Account Responsibilities
Users are responsible for maintaining password confidentiality, securing devices used to access the platform, and properly managing account permissions. Users should immediately report suspected unauthorized access.
7. Data Retention
We retain information while accounts remain active, as required for operational purposes, and for backup and legal compliance needs. Data may remain in backups for a limited period after deletion.
8. Third-Party Services
DriveTime Logic may integrate with third-party services, including telematics platforms, payment gateways, cloud hosting services, mapping/GPS services, and communication providers.
Use of third-party services may also be governed by their own privacy policies.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.
10. Your Rights
Depending on your jurisdiction, you may have rights to access personal data, request corrections, request deletion, object to processing, or request data portability. Requests may be submitted using the contact information below.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be posted on our website with a revised effective date. Continued use of services after updates constitutes acceptance of the revised policy.
12. Contact Information
Fleet Management Solutions
ADDRESS: 1250 Wayzata Blvd E
Unit #1795
Wayzata, MN 55391
Website: https://www.dtlfleet.com
Email: support@drivetimelogic.com